Category: Provider Questions Chapter
AT/PERS Replacement Request
Provider Type(s) for Which These Instructions Apply Program(s) for Which These Instructions Apply Case Management ADvantage This process will be used as a guide for submission of request to replace AT/PERS equipment.
ViewCritical Incident Report Submission
Provider Type(s) for Which These Instructions Apply Program(s) for Which These Instructions Apply All Providers All Programs This process will be used as a guide for submission of Critical Incidents. All Critical Incidents must be submitted within 1 business day of knowledge of the incident.
ViewCritical Incident Case Manager Investigation
Provider Type(s) for Which These Instructions Apply Program(s) for Which These Instructions Apply Case Management All Programs This process will be used as a guide for submission of Critical Incident Case Manager Investigations. All Investigations must be completed within 10 business days of entry of the Critical Incident Report.
ViewProvider Question (PQ) Submission
Provider Type(s) for Which These Instructions Apply Program(s) for Which These Instructions Apply All Providers All Programs This process will be used as a guide for submission of Provider Questions. *Users should consult their supervisor or agency representative with any process-related questions before submitting a PQ Ticket.
ViewRegister Candidate(s) for Case Management Orientation Training
Provider Type(s) for Which These Instructions Apply Program(s) for Which These Instructions Apply Case Management ADvantage This process will be used as a guide to register candidate(s) for Case Management Orientation Training (CMOT). *Only the Providers Case Management Supervisor (CMS), Back Up Case Management Supervisor (BSMS), Continuous Quality Improvement (CQI), or Authorized Signature Person may submit...
ViewRequest to Add/Update Continuous Quality Improvement (CQI) Manager
Provider Type(s) for Which These Instructions Apply Program(s) for Which These Instructions Apply All Providers NA This process will be used as a guide to request to add or update the CQI Manager. *Note: Requests for approval of a CQI Candidate must: The Continuous Quality Improvement Manager Must: Ensure the following documents are saved to your local...
ViewViolation Review Committee (VRC) Referral Submission
Provider Type(s) for Which These Instructions Apply Program(s) for Which These Instructions Apply All Providers NA This process will be used as a guide for submission of alleged violations of Policy, Conditions of Provider Participation and/or Program Service Standards.
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