Category: Provider Chapter
New Provider Application Process (Part 2)
Provider Type(s) for Which These Instructions Apply Program(s) for Which These Instructions Apply All Provider Applicants All Programs The steps in this document will help guide the Provider Applicant in completion of the application process to become a contracted ADvantage, Medically Fragile and/or State Plan Personal Care Services Provider. These steps are to be followed...
ViewProvider Case Processor
Provider Type(s) for Which These Instructions Apply Program(s) for Which These Instructions Apply All Agencies All Programs Provider Case Processor Each Provider is required to designate a Case Processor in Harmony on the Provider Record. Instructions for changing the Case Processor listed on the Provider Record are provided below. The Case Processor role is vital...
ViewAnnual Provider Update
Provider Type(s) for Which These Instructions Apply Program(s) for Which These Instructions Apply Provider Authorized Signature Person ADvantage Waiver State Plan Personal Care The steps in this document will help guide the Provider in the annual update process. These steps must be followed between June 1st and June 30th of each year. An update must...
ViewWorker Record (Add)
Provider Type(s) for Which These Instructions Apply Program(s) for Which These Instructions Apply All Providers Administrative Staff All Programs This process must be followed whenever an agency needs to add a Worker Record to Harmony. Although certain staff, such as PCAs, may require a Worker Record, this does not automatically grant them access to the...
ViewWorker Record (Reactivate)
Provider Type(s) for Which These Instructions Apply Program(s) for Which These Instructions Apply All Providers Administrative Staff All Programs This process must be followed whenever a worker leaves the agency and their Worker Record needs to be reactivated in Harmony. If the worker requires access to Harmony, a new Access Request must be submitted.
ViewWorker Record (Inactivate)
Provider Type(s) for Which These Instructions Apply Program(s) for Which These Instructions Apply All Providers Administrative Staff All Programs This process must be followed whenever a worker leaves the agency and their Worker Record needs to be inactivated in Harmony. If the worker has system login access, an Access Request must also be submitted with a request...
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