Category: Miscellaneous Information
Case Management Orientation Training (CMOT) Process
Provider Type(s) for Which These Instructions Apply Program(s) for Which These Instructions Apply Case Management ADvantage Case Manager Certification Process Step 1: Register the Candidate Providers register new Case Manager Candidates for CMOT by submitting a Provider Question (PQ) following the “Register Candidate(s) for Case Management Orientation Training“ job sheet. Before attending CMOT, each candidate must complete at least five days of...
ViewNursing Visit Guide
Provider Type(s) for Which These Instructions Apply Program(s) for Which These Instructions Apply Assisted Living ProvidersHome Care Providers Case Management Providers Private Duty Nursing Providers All Programs This guide is designed to help users determine the appropriate code to use for nursing visits on ADvantage Waiver, Medically Fragile Waiver, Living Choice, and State Plan Personal...
ViewClear Cache and Browser History
Provider Type(s) for Which These Instructions Apply Provider Type(s) for Which These Instructions Apply All Harmony Users All Programs If the user experiences any issues in the Harmony system, especially after a new version has been deployed, it is recommended to clear the browser’s cache and history. Follow the steps below based on your browser...
ViewTickler Management
Provider Type(s) for Which These Instructions Apply Program(s) for Which These Instructions Apply All Providers All Programs This process applies to Harmony users with a Tickler Pane on their My Harmony chapter. It ensures tasks and follow-ups are managed efficiently and completed on time.
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